All posts by Brian Strub

MNCM Announces MIPS/QPP Webinar Aug 17

MN Community Measurement (MNCM) will be hosting a 30 minute webinar on Thursday afternoon, August 17 at 1 p.m. The topic will be an introductory conversation about the upcoming Merit-based Incentive Payment System (MIPS) under the Quality Payment Program (QPP).

MNCM was recently named a Qualified Clinical Data Registry (QCDR) and is a CMS-approved entity that collects clinical data on behalf of clinicians for data submission. MNCM is now able to assist clinician group practices in meeting MIPS (formerly PQRS) requirements for the 2017 reporting year. The MNCM QCDR service will seamlessly submit quality measures and improvement activities to CMS.

The webinar is free and those wishing to participate can visit the following link to attend. Please save this link to join the webinar at 1:00 pm on August 17, http://tinyurl.com/y8thyewq

The proven MNCM Direct Data Submission (DDS) reporting platform is currently used by clinics and medical groups for state reporting. The MNCM QCDR is an enhancement of the DDS to help you comply with federal MIPS and MACRA requirements. For more details click HERE.

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Snapshots Provide Preview of Health Care Quality Report Results

As part of ongoing efforts to communicate health care performance results in a timely and user-friendly way, MNCM has created “snapshots” from the 2017 Cycle A and Cycle B measure reporting periods.

These snapshots include Optimal Diabetes Care, Optimal Vascular Care and Depression Care from Cycle A and Adolescent Mental Health and/or Depression Screening and Overweight Counseling from Cycle B that will be published in the Health Care Quality Report, which is anticipated to be released in January 2018.

This information can be used to aid decision making associated with quality improvement efforts.

In 2017 (2016 Dates of Service), the statewide rate for Optimal Diabetes Care is 45 percent and 62 percent for Optimal Vascular Care. The statewide rate for Depression Remission at Six Months is 8 percent. Overweight Counseling is 90 percent and 73 percent for Adolescent Mental Health and/or Depression Screening. Clinic and medical group level results are publicly reported on our consumer website, MNHealthScores.org. The site provides this information in convenient, sortable tables to view, download and/or print.

MNCM appreciates the significant contributions of clinics, medical groups, health plans, hospitals and other professional organizations that provide data to MN Community Measurement. Achieving our mission to accelerate the improvement of health by publicly reporting health care information relies on this collaborative, multi-stakeholder effort. MNCM strives to continue to be the trusted source for performance measurement, data sharing and public reporting locally and nationally.

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Minnesota Patients Pleased with Their Providers, Indicate Room for Improvement in Getting Timely Care in 2017 Patient Experience Survey

2017 Patient Experience Survey Results Released

In the nation’s largest and most comprehensive view of patient experience, 81 percent of Minnesota patients gave their health care provider a top rating of 9 or 10 on a 10-point scale. Two-thirds (66 percent) of patients said they experienced a top level of access to care, defined as patients who say they were able to get appointments, health care and information when they needed it.

“This information is collected directly from patients and based on their own experiences,” said Julie Sonier, President of MN Community Measurement.

Survey results for 767 clinics, separated into five categories, are included in the 2017 Patient Experience of Care Survey published by MN Community Measurement (MNCM). These clinic level survey results are available for the public online at MNHealthScores.org.

“Sharing these results can help patients make quality decisions about their health care and help clinics and medical groups learn what they can do to improve the results,” added Sonier.

The survey measures patient experience in five categories, in terms of whether patients were:

  • getting care when needed (“Access to Care”)
  • receiving coordinated care defined by asking patients how often providers knew their medical history, followed up to give results of tests and asked about prescription medications being taken (“Care Coordination”)
  • satisfied with their provider (“Provider Rating”)
  • experiencing courteous and helpful office staff (“Office Staff”)
  • being listened to and receiving understandable information and instructions (“Provider Communication”)

“Since MNCM unveiled the state’s first patient experience results in 2013, many clinics have used this information to focus on improving experiences for their patients,” said Sonier. “These results are also used to recognize outstanding service and health care satisfaction for clinics and medical groups.”

Though patients are generally reporting positive experience, the latest survey does show significant differences between clinics. Here are some highlights from the survey:

  • 66 percent of respondents said they had top-level Access to Care. Individual clinics have results ranging from 33 to 91 percent.
  • 73 percent of respondents gave their clinic the most positive rating possible when asked about Care Coordination. Across individual clinics, the low score was 49 percent and the high score was 87 percent.
  • 81 percent of respondents gave their provider a top rating of 9 or 10 on a 10-point Provider Rating scale. Individual clinics ranged from 46 to 94 percent of providers receiving a top rating.
  • 83 percent of respondents gave the office staff at their clinics top marks for being respectful and helpful. A 35 percentage difference is noted between the highest and lowest rated clinics.
  • 86 percent of respondents described communication from their providers as top-level. Across individual clinics, the low score was 59 percent and the high score was 96 percent.

One clinic, Surgical Consultants in Edina, MN ranked in the top 15 performers across 4 of 5 survey categories. Three clinics, Gunderson Health System in La Crescent, MN, Minnesota Oncology in Fridley, MN and Essentia Health Pillager Clinic in Pillager, MN ranked in the top 15 performers across 3 of 5 survey categories. For additional information on top performers, click here.

Results by Region

A regional analysis, based on the patient’s zip code, shows that among the five categories, patients in Northeast Minnesota rated all five categories significantly above the statewide average. Conversely, patients in Minneapolis rated all five categories significantly below the statewide average. Patients in the Twin Cities area are less satisfied with Care Coordination as this category was rated significantly below the statewide average for patients in Minneapolis, St. Paul, West Metro and East Metro.

Further analysis of the five categories within the 2017 Patient Experience of Care Survey examining race, ethnicity and region will be published in the forthcoming Health Equity of Care Report scheduled to be released by MNCM in December 2017.

About the Survey

Results are from the more than 180,000 patient-completed surveys on patient experience of care, known as the Clinician & Group Surveys Consumer Assessment of Healthcare Providers and Systems (CG-CAHPS® 3.0) survey. This is the third time that MNCM has conducted the Patient Experience of Care Survey. Twenty-nine percent of the patients surveyed responded, which is a similar response rate compared to previous years. Although the survey was completed previously in 2013 and 2015, trending and direct comparisons to previous year results are not recommended due to modifications to the questionnaire.

The data are collected as part of Minnesota’s Statewide Quality Reporting and Measurement System. The Minnesota Department of Health partners with MNCM to collect the data, and MNCM reports results on MNHealthScores.org. Individual clinics are also given access to more detailed analysis on their survey results to see where they are performing well, and identify areas for improvement. A small number of clinics in border communities in Iowa, North Dakota and Wisconsin that see Minnesota patients also chose to voluntarily submit results to MNCM.

About Us

MN Community Measurement is a non-profit organization dedicated to improving health by publicly reporting health care information. A trusted source of health care data and public reporting on quality, cost and patient experience since 2003, MNCM works with medical groups, health plans, employers, consumers and state agencies to spur quality improvement, reduce health care costs and maximize value. Learn more at MNCM.org.

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Broich Joins MN Community Measurement Board

MN Community Measurement is pleased to announce Cara Broich, RN, CPHQ, has joined the MNCM Board of Directors. Cara is the Director, Quality Improvement & Credentialing at Medica. In this role, she leads program development, management and administration of Medica’s quality and safety programs including NCQA accreditation, HEDIS data collection and clinical improvement, Medicare Stars, Quality of Care investigations and provider credentialing. In addition, she is directly involved in the Risk Adjustment program for both Medicare and ACA markets. Cara is an active member of the University of Minnesota Adult Patient Advisory Board. Prior to the health insurance industry, Cara was employed as a Cardiovascular Intensive Care unit nurse.

Cara has been involved with MN Community Measurement since its inception. She was a member of the first MN Community Measurement Reporting Advisory Committee (MARC) as well as the Asthma, Total Knee Replacement and Low Back Pain Measurement Development Groups. She is a current member of the MARC and also the Measure Review Subcommittee. Cara is a past member of the NCQA Health Plan Advisory Board and the Minnesota Department of Human Services Immunization and Pregnancy Sub-group.

In her spare time, Cara enjoys spending time with her husband and daughter, traveling, gardening and researching her family history. Cara volunteers at Providence Academy providing health screening exams for their student population. Cara has a Bachelor of Arts degree in Nursing from Gustavus Adolphus College and is a Certified Professional in Healthcare Quality.

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Shantanu Agrawal of the National Quality Forum Keynote at MNCM Annual Seminar

MN Community Measurement has announced that Shantanu Agrawal, MD, President and CEO of the National Quality Forum will be a featured keynote speaker at the MNCM Annual Seminar on Sept 13, 2017.

Registration is open through September 1. Early bird pricing for attendance us in effect until July 14. The full event agenda is found at seminar2017.mncm.org and online registration can be accessed at this LINK.

Shantanu Agrawal, MD, MPhil, is president and CEO of the National Quality Forum (NQF). A board certified emergency medicine physician who has worked in both academic and community settings, Dr. Agrawal is the former deputy administrator for the Centers for Medicare & Medicaid Services (CMS) and director of one of its largest centers, the Center for Program Integrity (CPI).

At CMS, Dr. Agrawal led an effort to improve the physician experience with Medicare by working to minimize the administrative tasks with which doctors contend. He also was one of the main architects of CMS’s strategy and action plan to address the national opioid misuse epidemic. His main focus at CPI was improving healthcare value by lowering the cost of care through the detection and prevention of waste, abuse, and fraud in the Medicare and Medicaid programs. From 2012 through 2014, CPI’s prevention efforts saved Medicare and Medicaid $42 million.

Dr. Agrawal previously served as CPI’s chief medical officer and was instrumental in launching new initiatives in data transparency and analytics, utilization management, assessment of novel payment models, and stewarding a major public-private partnership between CMS and private payers, the Health Care Fraud Prevention Partnership.

Dr. Agrawal has testified numerous times before Congress and is a frequent national speaker on healthcare and cost. He is a well-published author with articles in Journal of the American Medical Association, New England Journal of Medicine, Annals of Emergency Medicine, among others.

Prior to joining CMS, Dr. Agrawal was a management consultant at McKinsey & Company, serving the senior management of hospitals, health systems, and biotech and pharmaceutical companies on projects to improve the quality and efficiency of healthcare delivery. He also worked for a full-risk, capitated delivery system as its leader for clinical innovation and efficiency.

Dr. Agrawal completed his undergraduate education at Brown University, medical education at Weill Medical College of Cornell University and clinical training at the Hospital of the University of Pennsylvania. He has a master’s degree in social and political sciences from Cambridge University.

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Don Shelby to Headline MNCM Annual Seminar

MN Community Measurement has announced that Hall of Fame broadcaster Don Shelby will be a headline featured speaker at the MNCM Annual Seminar on Sept 13, 2017.

Registration is open through September 1. Early bird pricing for attendance us in effect until July 14. The full event agenda is found at seminar2017.mncm.org and online registration can be accessed at this LINK.

Don Shelby is widely considered the most decorated and honored local television journalist in the country. He has won three national Emmys, the Columbia-duPont, the Scripps-Howard, the National Distinguished Service Award from the Society of Professional Journalists and he has been honored twice with the Pulitzer Prize of broadcasting, the George Foster Peabody.

He continues his 45 year career in reporting after retiring from daily journalism in November of 2010. He continues to write for MinnPost and is often read in Salon and dozens of other online news aggregators. He now specializes in environment and science reporting, and lends his time to the Climate Science Rapid Response Team.

Shelby was inducted into the Broadcasters Hall of Fame in 2008 and into the National Academy of Television Arts and Sciences Silver Circle. He was named the Reverend Dr. Martin Luther King, Jr. Humanitarian of the Year, and honored by B’nai Brith with the Great American Traditions award. In 2010 he was named Distinguished Minnesotan, an honor he shares with other luminaries such as Sigurd Olson and Will Steger.

Reporting has taken him around the globe from Romania to Egypt, Venezuela, Australia and the Arctic Circle. He originated the I-team concept of investigative reporting and served on the board of directors of Investigative Reporters and Editors (IRE), the county’s preeminent investigative journalism organization.

He has served as a war correspondent covering conflicts ranging from the Yom Kippur War in 1973 to the war in Iraq in 2009. Major General Richard Nash, commander of forces in the southern half of Iraq called Don, “…our Ernie Pyle,” referring to the noted combat correspondent of World War II.

Shelby is the author of The Season Never Ends, a collection of stories about teamwork. He is writing his second book on the developing failure of American journalism to meet the needs of voting citizens in a democracy.

He continues to stretch himself. He completed a two-month run in the Rocky Horror Show live in Minneapolis. One reviewer called it the “Show of the Year.” He has also portrayed Mark Twain on stages across the state.

Shelby is an avid outdoorsman and a primitive survival specialist. He spends much of his free time climbing icefalls, mountains, hiking and canoeing his beloved BWCAW. He has a wife and three grown daughters.

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New Report Shows Health Care Disparities Persist, Changes Deliver Improved Health Outcomes to Some

Adults and children enrolled in Medical Assistance and MinnesotaCare receive certain cancer screenings, immunization and care for asthma, depression and diabetes less frequently than Minnesotans who have private or employer-based health insurance, according to a report published by MN Community Measurement (MNCM) with the Minnesota Department of Human Services (DHS). A difference between populations, or groups of people, in either access to care or health outcomes indicates that there is disparity.

The 2016 Health Care Disparities Report shows public program enrollees were 19 percent less likely to receive colorectal cancer screening; 16 percent less likely to be screened for breast cancer; 15 percent less likely to receive optimal diabetes care; 12 percent less likely to achieve childhood immunization status and children age 5-17 were 12 percent less likely to receive optimal asthma control when compared to those with private health insurance.

“This report highlights that there is still significant room for improvement to reduce health care disparities,” said Jim Chase, MNCM President.

The 2016 Health Care Disparities Report provides health care performance rates for patients enrolled in Minnesota Health Care Programs (MHCP) including Medical Assistance and MinnesotaCare. Patients enrolled in MHCP represent a population considered at-risk and include a high number of persons of color, American Indians, persons with disabilities and elderly adults. By using MHCP enrollment as a proxy for socioeconomic status, this report evaluates health care disparities that exist as a result of socioeconomic status.

The 2016 Health Care Disparities Report link: mncm.org/health-care-disparities-report

Improved Health Outcomes

Despite the gaps, Minnesota patients have seen improved health outcomes in most areas measured since the first Health Care Disparities Report was issued ten years ago.

The statewide average for public program enrollees receiving childhood immunization is now 71 percent and has increased 22 percent since first reported in 2007. The statewide average for public program enrollees receiving appropriate testing for pharyngitis, commonly called sore throat, is now 90 percent and has increased 18 percent since first reported in 2007.

Five measures showed statistically significant improvement between 2015 and 2016, including Optimal Asthma Control for Children; Childhood Immunization Status; Colorectal Cancer Screening; Appropriate Testing for Children with Pharyngitis and Appropriate Treatment for Children with Upper Respiratory Infections.

Above Average Medical Groups

All 12 measures in the report are examined at a statewide and medical group level. Medical groups with rates greater than the state average for MHCP patients are noted as above average. For example, Fairview Health Services is listed above average on nine separate measures.

“Fairview is committed to quality health care for all,” said Valerie Overton, DNP, FNP-BC, Vice President Quality and Innovation at Fairview. “We have a two-pronged approach to reducing disparities. The first is to ensure highly reliable processes that deliver quality to every patient with every interaction. The second is to continue our journey to fully understand various populations and individuals. We are using this understanding to customize care approaches when needed to deliver great health care outcomes for all our patients.”

 

“Both the journey to ensure highly reliable processes and to thoroughly understand our various populations takes time and growth for us as an organization,” added Overton. “MN Community Measurement has been a great partner by bringing clarity on health disparities through this report.”

Report Context

In 2016, more than 900,000 Minnesotans received health care coverage through Medical Assistance or MinnesotaCare programs overseen by DHS.

Due to the at-risk nature of the MHCP patient population, the Minnesota State Legislature directed DHS in 2005 to establish a performance reporting and quality improvement system for medical groups and clinics providing health care services to patients enrolled in the managed care component of MHCP. The inaugural Health Care Disparities Report was released in 2007, evaluating care provided in 2006, and was the first in the nation to include local level information that was actionable for medical groups and clinics.

This report supplies objective data and brings accountability to medical groups and clinics, allowing them to reflect on their own results and identify areas for improvement within their systems.

“Our mission is to drive substantial health care improvement and reduce gaps in care more quickly for Minnesota’s most vulnerable patients,” said Chase. “Measures help us understand where we are, and where we want to be.”

About Us: MN Community Measurement is a non-profit organization dedicated to improving health by publicly reporting health care information. A trusted source of health care data and public reporting on quality, cost and patient experience since 2003, MNCM works with medical groups, health plans, employers, consumers and state agencies to spur quality improvement, reduce health care costs and maximize value. Learn more at MNCM.org.

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Julie Sonier named new President of MN Community Measurement

MN Community Measurement (MNCM) today announced that Julie Sonier has been named President of MNCM. Sonier is only the second person to lead MNCM and will succeed current MNCM President Jim Chase who announced in October 2016 that he would step down in 2017.

“Julie Sonier is very familiar with our work, having served on the Board, and she comes to MN Community Measurement with a wealth of strong relationships and immense respect within the community,” said MNCM Board Chair Tim Hernandez, MD. “Julie will lead MN Community Measurement into its next decade and bring new vitality to our efforts to accelerate the improvement of health at an important time of change in our health care system. We are excited about having Julie join us, and at the same time we will miss Jim.”

Sonier is scheduled to begin May 1. Chase will continue to serve MNCM through April 28.

“I look forward to this opportunity to deliver and demonstrate value to our partners and the community,” said Sonier. “MN Community Measurement is one of the best examples nationally of the power of collaboration among stakeholders from across the health care spectrum to achieve results that none could achieve alone.”

Sonier brings nearly 20 years of experience working to improve health care in Minnesota. She has in-depth knowledge of the health care financing and delivery systems, as well as the state and federal policy landscapes and their associated challenges and opportunities. She has a reputation as a knowledgeable, trustworthy, creative and thoughtful leader in Minnesota’s health policy community.

Prior to MNCM, Sonier served as Director of Minnesota’s State Employee Group Insurance Program, where she worked with labor unions, health plans, other employers, state agencies, state policymakers and others on initiatives to improve health and health care through the design of insurance benefits and value-based health care purchasing. She served as lead staff for Governor Tim Pawlenty’s Health Care Transformation Task Force in 2007-2008 which brought together stakeholders from across the health policy community in Minnesota to develop nation-leading initiatives aimed at improving health care cost, quality and access. She has served as Deputy Director of the State Health Access Data Assistance Center at the University of Minnesota and as State Health Economist/Health Economics Program Director for the Minnesota Department of Health. Sonier has a MPA in economics and public policy from the Woodrow Wilson School of Public and International Affairs at Princeton University in Princeton, NJ and a BA in economics from Amherst College in Amherst, MA.

MNCM started as a pilot project in 2003 to share diabetes care outcomes at medical groups across the state. In 2004, MNCM released its first public quality report. The report provided information about care in areas such as asthma, diabetes, breast and cervical cancer and well child visits. In 2006, MNCM became the first in the nation to use electronic medical records to collect health care quality measures from clinics across the state.

“MN Community Measurement is in a strong and respected position because of the leadership of Jim Chase for more than a decade,” said Dr. Hernandez.

During his tenure at MNCM Chase has led numerous initiatives, including development of more than 70 measures used by health plans, medical groups, consumer organizations and policy makers across the state. MNCM collects information on quality and patient experience from more than 1,500 clinics, 500 medical groups and 135 hospitals and reports on health care quality, cost, health equity, and health care disparities through its public reporting website MNHealthScores.org. MNCM has led the country in use of patient reported outcome measures. The National Quality Forum, considered the gold standard for health care measurement in the United States, has endorsed nine MNCM measures for conditions including knee replacement, spine surgery and care for diabetes, depression, asthma and heart and arteries.

“MN Community Measurement has a solid foundation to continue to lead towards better value in health care especially as organizations move towards greater transparency around quality and cost,” said Dr. Hernandez.

About Us: MN Community Measurement is a non-profit organization dedicated to improving health by publicly reporting health care information. A trusted source of health care data and public reporting on quality, cost and patient experience since 2003, MNCM works with medical groups, health plans, employers, consumers and state agencies to spur quality improvement, reduce health care costs and maximize value. Learn more at MNCM.org.

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Applications Sought for the Measurement and Reporting Committee

MNCM’s Measurement and Reporting Committee (MARC) has an opening for a new member effective immediately.

A member is being sought for the following positions:

♦  Medical Group – Non-Metro (one opening)

This individual will replace someone who resigned from MARC due to retirement. In addition to filling the criteria noted above, other information that will be considered includes measurement and quality improvement experience, race and ethnic diversity and background in nursing or as another member of the care team.

Learn more about MARC membership and the application and nomination process
The Measurement and Reporting Committee (MARC) is a committee of the MNCM Board of Directors with a broad membership of community stakeholders. The committee’s purpose is to recommend measurement priorities and specifications to the Board, and to recommend guiding principles and/or policies for MNCM’s public reporting of measures. The MARC is supported by measure development work groups established by MNCM staff at the direction of the MARC. Work groups are charged with recommending draft measurement specifications and data collection plans.

MNCM is very interested in recruiting new members, so a variety of community stakeholders are represented and have an opportunity to serve on this important committee.

This committee meets monthly. Members are required to attend and actively participate in at least 75 percent of meetings. In-person attendance is encouraged to facilitate the best group dynamic, and phone conference attendance is available. Each member serves a two-year term, and has a three-term limit. MARC members may also be asked to serve on a Measure Development Work Group.

Please email this application to Anne Snowden; MNCM Director of Performance Measurement, Validation and Reporting, at snowden@mncm.org by the close of business on Friday, April 14, 2017.

After the application nomination period has closed, MNCM staff will convene a committee to review nominations and appoint the new member with a goal to appoint the new member by the end of April, after which all nominees and the person selected as a new member will be notified.

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Registration Open for MNCM Annual Seminar 2017

Join your colleagues in quality measurement, quality improvement, patient care, cost containment and a diverse network of health and community leaders for a day of educational speakers and meaningful discussions at the MN Community Measurement (MNCM) Annual Seminar 2017.

Measuring the Path to Better Outcomes, the MNCM Annual Seminar 2017, will take place on Wednesday, September 13, 2017 at the Earle Brown Heritage Conference Center, just north of Minneapolis in Brooklyn Center. Session and featured speaker details coming soon.

Registration
Early registration rate is $275.00 (REGISTER TODAY!)
Standard registration rate increases after July 14, 2017 to $325.00.

We hope to see you September 13!

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March 15 Deadline for 2017 Health Information Technology (HIT) Ambulatory web survey

The 2017 Health Information Technology (HIT) Ambulatory web survey is closing March 15, 2017. This survey is an annual reporting requirement established in the Minnesota Statewide Quality Reporting and Measurement System by the Minnesota Department of Health. All Minnesota physician clinics must complete the HIT Ambulatory Clinic Survey annually.

Instructions for completing the survey were sent by email on February 15. MNCM has also posted a PDF version of the survey in two locations: under the “Resources” tab in the Data Portal and on the MNCM website at mncm.org/submitting-data/provider-tools/#online-resources (Submitting Data, Provider Tools, then Online Resources). To reduce data entry time, MNCM highly recommends that respondents gather all responses on a paper copy prior to web entry.  Please note that due to required survey settings, respondents cannot start a web survey entry and then “resume” at a later date. The survey must be completed in one sitting.

Additionally, here is the link to the web survey: https://www.surveymonkey.com/r/HITSurvey2017

To comply with state requirements, please complete the web survey as soon as possible.

Contact MNCM support staff at support@mncm.org or 612-746-4522 with any questions.

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Hassan Jones Joins MN Community Measurement Board

MN Community Measurement is pleased to announce Lynn Hassan Jones, MD, as its newest board member. Dr. Hassan Jones is a physician, board certified in diagnostic radiology with musculoskeletal fellowship training, and is Co-Director of MRI at Mankato Clinic in Mankato, Minnesota. Mankato Clinic is a physician-owned multispecialty clinic recently celebrating its 100th year anniversary.

In more than 20 years of medical practice, she has worked in both rural and urban settings in Minnesota and Wisconsin. Dr. Hassan Jones served a three year term on University of Minnesota Medical School Admissions Committee and has served on the University of Minnesota Medical School interview and scholarship committees and on the Health Disparities Committee of the Minnesota Medical Association.

A lifelong resident of Minnesota, Dr. Hassan Jones was born in Minneapolis and graduated from Macalester College in Saint Paul and the University of Minnesota Medical School in Minneapolis. She is a member of the American College of Radiology, Radiologic Society of North America and Minnesota Radiologic Society.

Outside of her time at Mankato Clinic, Dr. Hassan Jones splits her time between Minnesota and Champaign, Illinois where her husband Robert Jones, PhD, is currently serving as Chancellor of University of Illinois at Urbana-Champaign. Together they have five children and three grandchildren.

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