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MNCM Gratefully Acknowledges Seminar Sponsors

The MN Community Measurement (MNCM) Annual Seminar takes place September 13 at the Earl Brown Center in Brooklyn Center (Minneapolis). For event details visit the Seminar website at this link.

MNCM thanks the following organizations for sponsoring the Annual Seminar 2017. It is the support and generosity of these individuals and organizations that support this important quality measurement event.

Gold Sponsors
  • Allina Health
  • Essentia Health
  • HealthPartners Care Group
  • Medica
  • Minnesota Association of County Health Plans
Silver Sponsors
  • Lynn Hassan Jones, MD
  • CentraCare Health
  • Data IQ
  • Gillette Children’s Specialty Healthcare
  • The Minnesota Health Action Group
  • The Minnesota Hospital Association
  • PreferredOne
Bronze Sponsors
  • The American Cancer Society Minnesota
  • Blue Cross and Blue Shield of Minnesota
  • UCare

For more information on these sponsors and sponsorship opportunities with the MNCM Annual Seminar, visit the Seminar sponsorship page at seminar2017.mncm.org/sponsors.

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MNCM Announces MIPS/QPP Webinar Aug 17

MN Community Measurement (MNCM) will be hosting a 30 minute webinar on Thursday afternoon, August 17 at 1 p.m. The topic will be an introductory conversation about the upcoming Merit-based Incentive Payment System (MIPS) under the Quality Payment Program (QPP).

MNCM was recently named a Qualified Clinical Data Registry (QCDR) and is a CMS-approved entity that collects clinical data on behalf of clinicians for data submission. MNCM is now able to assist clinician group practices in meeting MIPS (formerly PQRS) requirements for the 2017 reporting year. The MNCM QCDR service will seamlessly submit quality measures and improvement activities to CMS.

The webinar is free and those wishing to participate can visit the following link to attend. Please save this link to join the webinar at 1:00 pm on August 17, http://tinyurl.com/y8thyewq

The proven MNCM Direct Data Submission (DDS) reporting platform is currently used by clinics and medical groups for state reporting. The MNCM QCDR is an enhancement of the DDS to help you comply with federal MIPS and MACRA requirements. For more details click HERE.

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Snapshots Provide Preview of Health Care Quality Report Results

As part of ongoing efforts to communicate health care performance results in a timely and user-friendly way, MNCM has created “snapshots” from the 2017 Cycle A and Cycle B measure reporting periods.

These snapshots include Optimal Diabetes Care, Optimal Vascular Care and Depression Care from Cycle A and Adolescent Mental Health and/or Depression Screening and Overweight Counseling from Cycle B that will be published in the Health Care Quality Report, which is anticipated to be released in January 2018.

This information can be used to aid decision making associated with quality improvement efforts.

In 2017 (2016 Dates of Service), the statewide rate for Optimal Diabetes Care is 45 percent and 62 percent for Optimal Vascular Care. The statewide rate for Depression Remission at Six Months is 8 percent. Overweight Counseling is 90 percent and 73 percent for Adolescent Mental Health and/or Depression Screening. Clinic and medical group level results are publicly reported on our consumer website, MNHealthScores.org. The site provides this information in convenient, sortable tables to view, download and/or print.

MNCM appreciates the significant contributions of clinics, medical groups, health plans, hospitals and other professional organizations that provide data to MN Community Measurement. Achieving our mission to accelerate the improvement of health by publicly reporting health care information relies on this collaborative, multi-stakeholder effort. MNCM strives to continue to be the trusted source for performance measurement, data sharing and public reporting locally and nationally.

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Minnesota Patients Pleased with Their Providers, Indicate Room for Improvement in Getting Timely Care in 2017 Patient Experience Survey

2017 Patient Experience Survey Results Released

In the nation’s largest and most comprehensive view of patient experience, 81 percent of Minnesota patients gave their health care provider a top rating of 9 or 10 on a 10-point scale. Two-thirds (66 percent) of patients said they experienced a top level of access to care, defined as patients who say they were able to get appointments, health care and information when they needed it.

“This information is collected directly from patients and based on their own experiences,” said Julie Sonier, President of MN Community Measurement.

Survey results for 767 clinics, separated into five categories, are included in the 2017 Patient Experience of Care Survey published by MN Community Measurement (MNCM). These clinic level survey results are available for the public online at MNHealthScores.org.

“Sharing these results can help patients make quality decisions about their health care and help clinics and medical groups learn what they can do to improve the results,” added Sonier.

The survey measures patient experience in five categories, in terms of whether patients were:

  • getting care when needed (“Access to Care”)
  • receiving coordinated care defined by asking patients how often providers knew their medical history, followed up to give results of tests and asked about prescription medications being taken (“Care Coordination”)
  • satisfied with their provider (“Provider Rating”)
  • experiencing courteous and helpful office staff (“Office Staff”)
  • being listened to and receiving understandable information and instructions (“Provider Communication”)

“Since MNCM unveiled the state’s first patient experience results in 2013, many clinics have used this information to focus on improving experiences for their patients,” said Sonier. “These results are also used to recognize outstanding service and health care satisfaction for clinics and medical groups.”

Though patients are generally reporting positive experience, the latest survey does show significant differences between clinics. Here are some highlights from the survey:

  • 66 percent of respondents said they had top-level Access to Care. Individual clinics have results ranging from 33 to 91 percent.
  • 73 percent of respondents gave their clinic the most positive rating possible when asked about Care Coordination. Across individual clinics, the low score was 49 percent and the high score was 87 percent.
  • 81 percent of respondents gave their provider a top rating of 9 or 10 on a 10-point Provider Rating scale. Individual clinics ranged from 46 to 94 percent of providers receiving a top rating.
  • 83 percent of respondents gave the office staff at their clinics top marks for being respectful and helpful. A 35 percentage difference is noted between the highest and lowest rated clinics.
  • 86 percent of respondents described communication from their providers as top-level. Across individual clinics, the low score was 59 percent and the high score was 96 percent.

One clinic, Surgical Consultants in Edina, MN ranked in the top 15 performers across 4 of 5 survey categories. Three clinics, Gunderson Health System in La Crescent, MN, Minnesota Oncology in Fridley, MN and Essentia Health Pillager Clinic in Pillager, MN ranked in the top 15 performers across 3 of 5 survey categories. For additional information on top performers, click here.

Results by Region

A regional analysis, based on the patient’s zip code, shows that among the five categories, patients in Northeast Minnesota rated all five categories significantly above the statewide average. Conversely, patients in Minneapolis rated all five categories significantly below the statewide average. Patients in the Twin Cities area are less satisfied with Care Coordination as this category was rated significantly below the statewide average for patients in Minneapolis, St. Paul, West Metro and East Metro.

Further analysis of the five categories within the 2017 Patient Experience of Care Survey examining race, ethnicity and region will be published in the forthcoming Health Equity of Care Report scheduled to be released by MNCM in December 2017.

About the Survey

Results are from the more than 180,000 patient-completed surveys on patient experience of care, known as the Clinician & Group Surveys Consumer Assessment of Healthcare Providers and Systems (CG-CAHPS® 3.0) survey. This is the third time that MNCM has conducted the Patient Experience of Care Survey. Twenty-nine percent of the patients surveyed responded, which is a similar response rate compared to previous years. Although the survey was completed previously in 2013 and 2015, trending and direct comparisons to previous year results are not recommended due to modifications to the questionnaire.

The data are collected as part of Minnesota’s Statewide Quality Reporting and Measurement System. The Minnesota Department of Health partners with MNCM to collect the data, and MNCM reports results on MNHealthScores.org. Individual clinics are also given access to more detailed analysis on their survey results to see where they are performing well, and identify areas for improvement. A small number of clinics in border communities in Iowa, North Dakota and Wisconsin that see Minnesota patients also chose to voluntarily submit results to MNCM.

About Us

MN Community Measurement is a non-profit organization dedicated to improving health by publicly reporting health care information. A trusted source of health care data and public reporting on quality, cost and patient experience since 2003, MNCM works with medical groups, health plans, employers, consumers and state agencies to spur quality improvement, reduce health care costs and maximize value. Learn more at MNCM.org.

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MNCM named CMS registry; can help with QPP/MIPS reporting requirements

MNCM has been named a Qualified Clinical Data Registry (QCDR) by CMS for the upcoming Merit-based Incentive Payment System (MIPS) under the Quality Payment Program (QPP). A QCDR is a CMS-approved entity that collects clinical data on behalf of clinicians for data submission.

MNCM is now able to assist clinician group practices in meeting MIPS (formerly PQRS) requirements for the 2017 reporting year. The MNCM QCDR service will seamlessly submit quality measures and improvement activities to CMS.

The proven MNCM Direct Data Submission (DDS) reporting platform is familiar to many and is currently used by clinics and medical groups for state reporting. The MNCM QCDR is an enhancement of the DDS to help you comply with federal MIPS and MACRA requirements.

Simplify your reporting needs with MNCM. For details on timing, list of approved measures and more, click here.

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Results from Patient Experience Survey to be Released Soon

Do you know what percentage of Minnesotans rated their doctor a 9 or 10 out of 10 in our patient experience survey? You will soon because patient experience measurements, including regional, race and clinic level analysis of patient reported results from the 2017 Patient Experience of Care Survey will be published by MN Community Measurement (MNCM) in early August.

Results from the more than 180,000 patient-completed surveys on patient experience of care, known as the Clinician & Group Surveys Consumer Assessment of Healthcare Providers and Systems (CG-CAHPS® 3.0) survey, from 767 clinics will be available for the public online at MNHealthScores.org. This is the third time that MNCM has conducted the Patient Experience of Care Survey, and it is the nation’s largest statewide CAHPS patient experience survey.

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Stratis Health Offers MIPS Estimator, Find Your Highest MIPS Score

Make your plan to succeed in the Quality Payment Program (QPP). Use the free Stratis Health MIPS Estimator to determine which measures and data submission methods give you the highest baseline Merit-based Incentive Payment System (MIPS) composite score.

Stratis Health is currently developing the MIPS Estimator as an online application that will aggregate a group’s data once individual data is entered. Release is planned for August. But, you don’t have to wait. Click here to Download the MIPS Estimator Prerelease Excel spreadsheet.

For assistance with QPP or the Stratis Health MIPS Estimator, email the QPP Help Desk (QPPHelp@stratishealth.org).

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MNCM’s Sonier to speak at Summit; Registration open to all

Join the Network for Regional Healthcare Improvement and the HealthDoers Network in a one-day summit to learn how transformation efforts can improve health. Speakers include MNCM President Julie Sonier, Institute for Clinical Systems Improvement Chief Medical Officer Dr. Claire Neely and many more. See full speaker list below. The summit will take place August 15 at the Park Hotel in Madison, Wisconsin. Registration is open to all and can be found at http://www.nrhi.org/all-events/leading-transformation-efforts-improve-health

The summit will provide leaders, senior executives, quality improvement and population health professionals theory and insights to help build or sustain cultures that support transformation. Participants will also learn practical ways to engage stakeholders in the transformation process – an essential element in efforts to achieve the triple aim. You’ll be surrounded by leaders with similar challenges and experiences, and learn from those who have been successful about how they did it and what they’re doing now to ensure future success.

Keynote Speaker, John Toussaint, MD

Dr. Toussaint, co-author of On the Mend: Revolutionizing Healthcare to Save Lives and Transform the Industry, is internationally recognized for his work in transforming healthcare. He is the founder and CEO of Catalysis (formerly ThedaCare Center for Healthcare Value); the founding chair of the Wisconsin Collaborative for Healthcare Quality and of the Wisconsin Health Information Organization; and the non-executive leader of the Partnership for Healthcare Payment Reform in Wisconsin. He was Dr. Toussaint’s healthcare improvement work has been featured in a wide range of journals and news outlets ranging from Health Affairs and the Journal of Healthcare Management, to the Wall Street Journal and TIME Magazine.

Other Presenters Include:

Tom Evans, MD, Iowa Healthcare Collaborative; Julie Willems Van Dijk, RN PhD, Population Health Institute; Martin Hatlie, MedStar Institute for Quality and Safety; Julie Sonier, MN Community Measurement; Patricia Kosednar, Mountain Pacific Quality Health; Nancy Zionts and Robert Ferguson, Pittsburgh Regional Health Initiative; Luz Flores Lee, Common Ground Health; John Gallagher, Washington Health Alliance; Claire Neely, MD, Institute for Clinical Systems Improvement; Barbra Rabson, Massachusetts Health Quality Partners; Gabrielle Rude, PhD, Wisconsin Collaborative for Healthcare Quality; Mylia Christensen, HealthInsight.

Follow the conversation for this summit on Twitter #Transform17

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Patient Reported Outcomes and Cancer Care- Have We Reached the Tipping Point?

At the 2017 annual meeting of the American Society of Clinical Oncology, the use of patient reported outcomes took center stage with the release of a landmark randomized clinical trial comparing web-based patient-reported outcomes for symptom (pain, nausea, fatigue) monitoring versus usual care for 766 patients receiving chemotherapy. Use of the tool was associated with a significantly better medial overall survival of 31.2 months compared with 26.0 months in the usual care. Congratulations to principal investigator and MNCM measure development workgroup member, Ethan Basch MD. Read the article here.

MNCM is currently conducting pilot testing of its newly developed measures for Symptom Control During Chemotherapy (SCDC). Submission of data from volunteer test sites from MN Oncology and the University of Minnesota Physicians will occur during July-August and the measure development workgroup will convene later this fall to review results and make recommendations for use.

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Statewide Quality Reporting Forum June 22

On June 22, The Minnesota Department of Health (MDH), MN Community Measurement and Stratis Health will hold a public forum to present quality measure recommendations and other related information in connection with the annual update of the Quality Reporting System for the 2018 reporting year. The public forum provides an opportunity for interested stakeholders to comment on the recommendations and to ask questions.

Public forum details: June 22, 2017, 9:00 am – 10:30 am, online registration [Web conference registration link] Call-in number: 1-888-742-5095, conference code: 933 209 2697.

Visit the MDH website for rulemaking milestones, timeline more information at http://www.health.state.mn.us/healthreform/measurement/ruleupdate.html

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Broich Joins MN Community Measurement Board

MN Community Measurement is pleased to announce Cara Broich, RN, CPHQ, has joined the MNCM Board of Directors. Cara is the Director, Quality Improvement & Credentialing at Medica. In this role, she leads program development, management and administration of Medica’s quality and safety programs including NCQA accreditation, HEDIS data collection and clinical improvement, Medicare Stars, Quality of Care investigations and provider credentialing. In addition, she is directly involved in the Risk Adjustment program for both Medicare and ACA markets. Cara is an active member of the University of Minnesota Adult Patient Advisory Board. Prior to the health insurance industry, Cara was employed as a Cardiovascular Intensive Care unit nurse.

Cara has been involved with MN Community Measurement since its inception. She was a member of the first MN Community Measurement Reporting Advisory Committee (MARC) as well as the Asthma, Total Knee Replacement and Low Back Pain Measurement Development Groups. She is a current member of the MARC and also the Measure Review Subcommittee. Cara is a past member of the NCQA Health Plan Advisory Board and the Minnesota Department of Human Services Immunization and Pregnancy Sub-group.

In her spare time, Cara enjoys spending time with her husband and daughter, traveling, gardening and researching her family history. Cara volunteers at Providence Academy providing health screening exams for their student population. Cara has a Bachelor of Arts degree in Nursing from Gustavus Adolphus College and is a Certified Professional in Healthcare Quality.

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