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"The two words ‘information’ and ‘communication’ are often used interchangeably, but they signify quite different things. Information is giving out; communication is getting through." -- Sydney J. Harris

NQF Names Shantanu Agrawal MD, as New President and CEO

The National Quality Forum (NQF) Board of Directors has selected Shantanu Agrawal, MD, as the organization’s new president and chief executive officer (CEO). NQF is a non-profit, non-partisan, public service organization that reviews, endorses and recommends use of standardized health care performance measures. NQF also advises Medicare on measures to include in their value-based purchasing programs with physicians.

Jim Chase, President of MNCM, serves as Vice Chairman of the NQF Board of Directors. Chase joined the NQF Board in January 2014.

“Shantanu understands the importance of advancing quality and patient safety both from the frontlines of medicine and from a national policy perspective,” said Bruce Siegel, MD, MPH, NQF Board chair and president and CEO of America’s Essential Hospitals. “He is the innovative, passionate, focused visionary that NQF needs now to ensure that we respond strategically and effectively to the nation’s changing healthcare landscape.”

A board-certified emergency medicine physician who has worked in both academic and community settings, Dr. Agrawal is the former deputy administrator and director for the Centers for Medicare & Medicaid Services’ (CMS) Center for Program Integrity (CPI). Dr. Agrawal succeeded Helen Darling, NQF interim president and CEO, as of January 30, 2017.

“NQF was created 16 years ago by private- and public-sector leaders out of their shared sense of urgency about the impact of healthcare quality on patient outcomes, workforce productivity, and healthcare costs. These issues, and NQF’s role to address them, are just as urgent today, if not more so,” said Dr. Agrawal.

Dr. Agrawal completed his undergraduate education at Brown University, medical education at Weill Medical College of Cornell University, and clinical training at the Hospital of the University of Pennsylvania. He has a master’s degree in social and political sciences from Cambridge University.