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Myth Busting: Using the CG-CAHPS 12-Month Survey for Quality Improvement
October 8, 2013 @ 12:00 pm - October 25, 2013 @ 1:00 pm
The CAHPS Clinician & Group Surveys (CG-CAHPS) include a Visit version, which asks patients about care at their most recent visit, as well as a 12-Month version, which asks about experiences with care over the past year. This Webcast addresses the misperception that only the Visit Survey can support quality improvement initiatives and offers examples of how health care organizations are using the 12-Month Survey for this purpose.
Event Date: Tuesday, October 8, 2013 at 1:00 PM Eastern Daylight Time (12:00 PM Central Time)
Event Duration: 60 minutes
Visit the CG-CAHPS webinar page to register and for additional information on the topic and featured speakers.