"The two words ‘information’ and ‘communication’ are often used interchangeably, but they signify quite different things. Information is giving out; communication is getting through." -- Sydney J. Harris

MNCM Evaluates Opportunity for Collaborative Provider Feedback Reporting

At the August 2017 strategic planning session of the MNCM Board of Directors, a new strategic priority was recommended and subsequently adopted as part of the MNCM 2017-2020 Strategic Plan. The focus of this strategic priority calls for a collaborative approach with MNCM and its key stakeholders to explore, potentially identify and begin developing solutions for collaborative provider feedback reporting. MNCM would work to create a collaborative, multi-payer system for timely, actionable provider feedback reporting on cost, resource use, and quality using both clinical and claims data.

The goal would be to reduce fragmentation of information received by providers, reduce duplication of efforts and increase the availability of timely and actionable information. This strategic priority builds on key MNCM strengths as a trusted source of data for health care quality and cost and as a forum for collaboration that improves efficiency and value.

The first step to begin this work is conducting an environmental scan – gathering information from both payers and providers – to determine the feasibility and define the appropriate scope for this type of service. MNCM anticipates the environmental scan will be completed during the first quarter and the findings will be presented to the MNCM Board at their May meeting. If the MNCM Board determines that there is sufficient interest for the effort to advance, MNCM will proceed with additional efforts to determine the best technical approach to accomplish the goals, the resources necessary to support the service and potential models for financial sustainability of the service.