MNCM has implemented new help desk features for data submitters who have technical questions about MNCM measures. Data submitters can submit questions using the MNCM email firstname.lastname@example.org and from there will be connected to a Knowledge Base and will be able to track their question through a ticketing system.
MNCM Knowledge Base
The MNCM Knowledge Base contains searchable information about clinical quality measures and other technical questions related to registration and data submission. The Knowledge Base will continue to grow as new content is added.
Data submitters can also reach MNCM by phone to ask questions at 612-746-4522.